Privacy

Privacy policy

Introduction

In this privacy policy, Charcoaltrade International sets out its practices regarding data collected from users who access our website at www.charcoaltrade.de or otherwise provide us with personal data. 

The controller of data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Oliver Peiseler.

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognise an encrypted connection by the string "https://" and the lock symbol in your browser line.

Use rights

The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, which we inform you about below:

  1. Right to information pursuant to Art. 15 DSGVO: In particular, you have the right to obtain information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected from you by us, the existence of automated decision-making, including profiling, and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing concerning you, as well as your right to be informed about which guarantees exist in accordance with Art. 46 of the GDPR if your data is transferred to third countries;
  2. Right to rectification pursuant to Art. 16 of the GDPR: You have the right to have any inaccurate data relating to you rectified without delay and/or to have any incomplete data stored by us completed;
  3. Right to deletion pursuant to Art. 17 DSGVO: You have the right to demand the deletion of your personal data if the requirements of Art. 17 (1) DSGVO are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
  4. Right to restriction of processing pursuant to Art. 18 DSGVO: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is being verified, if you refuse the erasure of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you require your data for the assertion, exercise or defence of legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons relating to your particular situation, as long as it has not yet been determined whether our legitimate grounds prevail;
  5. Right to information pursuant to Article 19 of the GDPR: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  6. Right to data portability in accordance with Art. 20 DSGVO: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller, insofar as this is technically feasible;
  7. Right to revoke consent given in accordance with Art. 7 (3) DSGVO: You have the right to revoke consent to the processing of data once given at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation;
  8. Right to lodge a complaint pursuant to Art. 77 GDPR: If you consider that the processing of personal data concerning you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy.
However, please note that these rights are not unlimited and are subject to our own legitimate interests as well as regulatory requirements. 

If you wish to exercise any of the rights set out here or would like further information, please contact our Data Protection Officer at:

Oliver Peiseler
Kraehwinkeler Weg 23 D, 42799 Leichlingen, Germany
Tel.: +49 2174 - 39558, Fax: +49 2174 - 3768, 
e-mail: charcoaltrade[at]online.de

Saving

We will retain your personal data for as long as is necessary to provide our services, comply with legal obligations and resolve disputes and enforce our policies. Retention periods will depend on the type of data collected and the purpose for which it was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. We retain records containing client personal data, account set-up documents, communications and other data in accordance with applicable laws and regulations. We may correct, complete or remove incomplete or inaccurate data at any time and in our sole discretion.

Liability

Disclaimer
Liability for content In accordance with § 7 para. 1 TMG (Telemedia Act), we are responsible in our function as website operator for our own content on the websites operated by us in accordance with general legislation. However, according to §§ 8 to 10 TMG (Telemedia Act), we are not obliged in our function as website operators to monitor transmitted and/or stored information of foreign origin and/or to investigate factors that indicate illegal activity. This does not affect the obligation to remove and/or block the use of information in accordance with general law. However, liability in this regard is only possible from the time of knowledge of a concrete violation of applicable law. We will remove correspondingly infringing content immediately upon becoming aware of it.

Liability for links
Our website contains links to external websites of third parties. We have no influence on these contents. For this reason, we cannot accept any liability for the content of linked third-party websites. The respective provider and/or website operator is always responsible for the content of the linked websites. At the time of linking to the websites of the third-party providers, the corresponding websites of the third-party providers were checked for possible violations of applicable law. At the time of linking, no illegal content was identifiable. However, permanent monitoring of the content of the linked third-party websites is not reasonable without concrete indications of a violation of the law. We will, of course, remove the relevant links immediately if we become aware of any violations of applicable law.

Copyright
The contents and works created by the website operators on these websites are subject to German copyright law. Unauthorised duplication, editing, distribution, manipulation and/or any form of utilisation beyond the scope of applicable copyright law require the written consent of the respective copyright holder. Downloads and reproductions of this website are only permitted for private, non-commercial use. Insofar as the content on this website has not been created by the website operator, the copyrights of third parties are of course respected and in particular clearly identified as such. Should you nevertheless become aware of a copyright infringement, please inform our company accordingly. We will remove correspondingly infringing content as soon as we become aware of it. Additional supporting measures in the event of suspected infringements.

For this purpose, despite all due care, we are additionally dependent on the support of our website users and their tips in order to quickly recognise possible violations of applicable law and to act accordingly. If you have recognised a possible violation of the law, please report your suspicion to our company immediately by e-mail. We take your suspicion seriously and will examine it accordingly.

Basis for data collection

The processing of your personal data (i.e. any data that can reasonably be used to identify you) is necessary to fulfil our contractual obligations to you and to enable us to provide our services to you, protect our legitimate interest and comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other use of your personal information as described in this Privacy Policy.

Please read the Privacy Policy carefully before making any decisions.

What data is collected?

We collect two types of data and information from users. 

The first category includes non-identifying and non-identifiable user data provided or collected through the use of the Website ("Non-Personal Data"). We do not know the identity of the user from whom Non-Personal Information has been collected. Non-Personal Information that may be collected includes aggregate usage data and technical data transmitted from your device, including certain software and hardware information (e.g., browser and operating system used on the device, language setting, access time, amount of data sent in bytes, source/reference from which you arrived at the site, browser used, operating system used, IP address used (if applicable: in anonymised form), etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, browsing behaviour, clicks, actions, etc.).

The second category includes personal data, i.e. data that identifies an individual or can identify an individual through reasonable measures. Pursuant to Art. 6 para. 1 lit. b DSGVO, personal data is further collected and processed if you provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. We store and use the data provided by you for the purpose of processing the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after expiry of these periods, unless you have expressly consented to a further use of your data or a legally permitted further use of data has been reserved on our part, about which we inform you accordingly below.

How do we obtain data about you?

We obtain your personal data from various sources:
  • You provide such data to us voluntarily, for example when you register on our website. 
  • We receive such data when you use our website or access it in connection with one of our services.
  • We obtain such data from other providers, services and public registers (for example, data traffic analysis providers).

How is the data used? To whom is the data passed on?

We do not share user data with third parties except as described in this Privacy Policy.
We use data for the following purposes:
  • To communicate with you (send notices regarding our services, provide technical information and handle customer service requests, if applicable).
  • To inform you about new updates and services (including direct mail/newsletters).
  • For order processing (shipping and payment service providers)
  • For statistical and analysis purposes, which serve to improve the website.
Data processing when opening a customer account and for contract processing
Pursuant to Art. 6 para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. We store and use the data provided by you for the purpose of processing the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after expiry of these periods, unless you have expressly consented to a further use of your data or a legally permitted further use of data has been reserved on our part, about which we inform you accordingly below.

In addition to the various uses listed above, we may also share personal information with our subsidiaries, affiliates and subcontractors.

In addition to the purposes set out in this Privacy Policy, we may share personal data with our trusted third party providers based in different jurisdictions around the world for the following reasons: 
  • Hosting and operating our website
  • Shipping service provider
  • Payment service provider

Data processing for order processing
In order to process your order, we work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the scope of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is Art. 6 Para. 1 lit. b DSGVO.

Transfer of personal data to shipping service providers

DHL
If the goods are delivered by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we will pass on your e-mail address to DHL in accordance with Art. 6 Para. 1 lit. a DSGVO prior to delivery of the goods for the purpose of agreeing a delivery date or for delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DHL for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. This information will only be passed on if it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or notification of delivery is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider DHL.

DPD
If the goods are delivered by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany), we will pass on your e-mail address and/or your telephone number to DPD prior to the delivery of the goods in accordance with Art. 6 Para. 1 lit. a DSGVO for the purpose of coordinating a delivery date or for delivery notification, provided you have given your express consent to this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DPD for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. This information will only be passed on if it is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DPD or notification of delivery is not possible.
Consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider DPD.

Use of payment service providers (payment service providers)
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer takes place in accordance with Art. 6 Para. 1 lit. b DSGVO and only insofar as this is necessary for the payment processing. For the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check in terms of the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The creditworthiness information may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. For further information on data protection law, including information on the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

We may also disclose information when we believe in good faith that it is helpful or appropriate to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement) and, if necessary, investigate potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other misconduct, suspected fraud, or security issues; (iv) assert or enforce our own legal claims or defend against the claims of others; (v) protect the rights, property, or safety of our users, your security, or the safety of our users. (v) protect the rights, property or safety of ourselves, our users, you or others; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal rights.

Cookies

We and our partners use cookies to provide these services. This also applies when you visit our website or access our services. 

A "cookie" is a small piece of data that is assigned to your device when you visit a website from this website. Cookies are useful and can be used for a variety of purposes. These include, for example, making it easier to navigate between different pages, automatically activating certain functions, saving your settings and optimising access to our services. The use of cookies also allows us to serve you relevant advertisements based on your interests and to collect statistical information about your use of our services. 

This website uses the following types of cookies:

a. "Session cookies" , which provide for normal system usage. Session cookies are only stored for a limited time during a session and are deleted from your device as soon as you close your browser. 

b. "Persistent cookies" which are only read by the website and are not deleted when you close your browser window, but are stored on your computer for a set period of time. This type of cookie allows us to identify you on your next visit and to save your settings, for example. 

c. "Third-party cookies" , which are set by other online services that are represented with their own content on the page you visit. These can be, for example, external web analytics companies that record and analyse access to our website.

Cookies do not contain any personal data that identifies you, but the personal data we store may be linked by us to the data contained in the cookies. You can remove cookies via the device settings on your device. Follow the appropriate instructions to do so. Please note that disabling cookies may result in the restriction of certain functions when using our website.

The tool we use is based on technology from Snowplow Analytics . The data we collect about the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider solely to improve their own offering.

Use of script libraries (Google Web Fonts)

To ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) for this website. Google Web Fonts are transferred to your browser's cache so that they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content is displayed in a standard font. 
  • When script or font libraries are called up, a connection to the operator of the library is automatically established. Theoretically, it is possible for this operator to collect data. At present, it is not known whether and for what purpose the operators of the corresponding libraries actually collect data.
  • You can find the data protection provisions of the operator of the Google library here: https://www.google.com/policies/privacy.

Collection of data by third parties

This policy only covers the use and disclosure of information we collect from you. If you post data on other websites or disclose it to third parties on the Internet, different rules may apply. Therefore, always read the terms and conditions and privacy policy carefully when disclosing data. 

This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to anyone other than our officers and employees, including third parties, to whom we disclose this information as described in this Privacy Policy.

How do we protect your data?

We take great care to implement security measures on the website and protect your data. We use industry standard procedures and policies to ensure the protection of data collected and stored and prevent the unauthorised use of such data. We also require third parties to adhere to similar security requirements in accordance with this Privacy Policy. Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorised access to or misuse our website and we give no warranty, express or implied, that we can prevent such access.

Transfer of data outside the European Economic Area

Please note that some recipients may not be based in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.

Advertising

When you access our website, we may serve ads using ad technology from third party vendors. This technology uses your usage data from the Services to serve ads (for example, by placing third-party cookies on your web browser). 

You may opt out of many third-party ad networks, including networks operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For information about the practices of NAI and DAA members, the choices you have regarding the use of such data by these companies, and how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Use of your data for direct advertising
Signing up for our e-mail newsletter

If you register for our e-mail newsletter, we will send you information about our offers on a regular basis. The only data required for sending the newsletter is your e-mail address. The provision of any other data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed that you consent to the sending of newsletters. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on an appropriate link.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 Para. 1 lit. a DSGVO. When you register for the newsletter, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter is used exclusively for the purpose of advertising in the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person named at the beginning. After unsubscribing, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this newsletter.

Marketing

We may use your personal information such as your name, email address, phone number, etc. ourselves or share it with a third party subcontractor to provide you with promotional materials regarding our services that may be of interest to you. We respect your right to privacy. Therefore, these marketing materials will always provide you with the opportunity to unsubscribe from further mailings. If you unsubscribe, your email address or phone number will be removed from our marketing distribution lists. Note that even if you unsubscribe from receiving our marketing emails, we will continue to send you emails with important information that does not include an unsubscribe option. This includes maintenance messages or administrative notifications.

Tools and other

Google Maps
On our website we use Google Maps (API) from Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service for displaying interactive (land) maps in order to visually present geographical information. By using this service, our location is shown to you and a possible journey is made easier.

When you call up those sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 Para. 1 lit.f DSGVO on the basis of Google's legitimate interests in the display of personalised advertising, market research and/or needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

Google LLC, based in the USA, is certified for the us-European data protection agreement "Privacy Shield", which ensures compliance with the level of data protection applicable in the EU.

If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.

You can view Google's terms of use at http://www.google.de/intl/de/policies/terms/regional.html, 

the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html.

Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"): http://www.google.de/intl/de/policies/privacy/.

Information on data processing in connection with Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the data controller on this website is located outside the European Economic Area or Switzerland, Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".

Google Analytics uses "cookies", which are text files placed on the computer of the website visitor, to help the website analyse how users use the site. The information generated by the cookie about the use of this website by the site visitor (including the shortened IP address) is usually transmitted to a Google server and stored there.

Google Analytics is used exclusively with the extension "_anonymizeIp()" on this website. This extension ensures anonymisation of the IP address by shortening it and excludes any direct personal reference. The extension means that the IP address is shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the corresponding browser within the scope of Google Analytics will not be merged with other Google data.

On behalf of the site operator, Google will use the resulting information to evaluate the use of the website, to compile reports on website activities and to provide the site operator with further services related to website and internet use (Art. 6 para. 1 lit. f DSGVO). The legitimate interest in the data processing lies in the optimisation of this website, the analysis of the use of the website and the adaptation of the contents. The interests of the users are sufficiently protected by the pseudonymisation.

Google LLC. offers a guarantee based on the standard contractual clauses to maintain an adequate level of data protection. The data sent and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 50 months. The deletion of data whose retention period has been reached takes place automatically once a month.

The collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be objected to at any time with effect for the future. The corresponding browser plugin can be downloaded and installed under the following link: https://tools.google.com/dlpage/gaoptout.

The site visitor can prevent the collection by Google Analytics on this website by clicking on the following link. An opt-out cookie will be set, which prevents the future collection of data when visiting this website.

Further information on the use of data by Google, settings and opt-out options can be found in Google's privacy policy (https://policies.google.com/privacy) and in the settings for the display of advertising by Google (https://adssettings.google.com/authenticated).

reCAPTCHA
To protect your enquiries via Internet forms, we use the reCAPTCHA service of Google LLC (Google). The query serves to distinguish whether the input is made by a human being or abusively by automated, machine processing. The query includes the sending of the IP address and, if applicable, further data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. The deviating data protection regulations of the Google company apply to this data. You can find further information on Google's data protection guidelines at: https://policies.google.com/privacy?hl=de

Corporate transaction

We may share information in the event of a corporate transaction (e.g., sale of substantial parts of a business, merger, consolidation, or asset sale). If any of the above occurs, the acquirer or the relevant company will assume the rights and obligations set out in this Privacy Policy.

Minors

The protection of children's data is very important, especially in the online area. The website is not designed for children and is not aimed at them. The use of our services by minors is only permitted with the prior consent or authorisation of a parent or guardian. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she may contact us at charcoaltrade[at]online.com.

Updates or changes to this privacy policy

We reserve the right to change or review this privacy policy from time to time. You can find the date of the current version under "Last modified on". Your continued use of the Platform following the posting of such changes on our website will constitute your consent to such changes to the Privacy Policy and will be deemed to be your agreement to be bound by the amended terms.

How to reach us

If you have any general questions about the website, the information we collect about you or how we use it, please contact us at charcoaltrade[at]online.de.

Oliver Peiseler
Kraehwinkeler Weg 23 D, 42799 Leichlingen, Germany
Tel: +49 2174 - 39558, Fax: +49 2174 - 3768, 
e-mail: charcoaltrade[at]online.de.

Last modified on 28.03.2023
Share by: